'Secret' Apple retail policy reportedly rewarded polite customers with free fixes, replacements

'Secret' Apple retail policy reportedly rewarded polite customers with free fixes, replacements

AppleInsider News     •     March 18, 2021, 1:57 am

In a viral TikTok video, a former Apple Store employee revealed a special program which retail employees could use to "surprise and delight" customers with additional perks.Credit: AppleTikTok user…